And Install The Globalprotect App For Mac

Issue

Download and Install the GlobalProtect App for Mac Before connecting to the GlobalProtect network, you must download and install the GlobalProtect app on your Mac. Use the following steps to download and install the app: STEP 1 Log in to the GlobalProtect portal. Launch a web browser and go to the following URL: 2. Select “Download Mac 32/64 bit GlobalProtect agent”. If prompted, select “Allow” to download GlobalProtect VPN. Open the Global Protect installer and follow the prompts. From the GlobalProtect Installer, click continue. On the destination select screen, select the install folder and then click continue. Option is not selected during the installation, this notification message appears once users connect to the gateway. This notification appears if your administrator has configured either split tunnel on the GlobalProtect gateway, enforced GlobalProtect connections for network access on the GlobalProtect portal (see GlobalProtect App Customization), or both.

Machine Certificate authentication is used on MAC OS X clients. During the GlobalProtect connection process, the user needs to enter the Local Administrator account credentials to allow access to the System keychain twice.

Cause

When using Machine Certificates with GlobalProtect on Mac OS X Clients, the certificate must be accessed from the 'System' keychain in MAC OS X. This will cause a Keychain Access prompt to appear twice when the client attempts to access the certificate for verification against both portal and gateway.

Workaround

  1. Open the Keychain Access application and locate the Machine Certificate issued to Mac OS X Client in the System keychain.
  2. Right-click on the private key associated with Certificate and click Get Info, then go to the Access Control tab
  3. Click '+' to select an Application to allow
  4. Press key combination <Command> + <Shift> + G to open Go to Folder
  5. Enter '/Applications/GlobalProtect.app/Contents/Resources' and click Go
  6. Find PanGPS and click it, and then press Add
  7. Save Changes to private key

The steps above allows GlobalProtect access to only THIS certificate and private key. It will no longer prompt for keychain access, giving users a seamless, no-touch experience with Palo Alto Networks GlobalProtect.


Notes:

  • If the workaround provided above doesn't work, please do:
  1. Move the certificate from System keychain to Login keychain
  2. Step-1 should then create a prompt similar to below. Click on 'Always Allow'
  • The procedure has to be done again every time client is updated.

owner: panagent

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Globalprotect Setup

Globalprotect mac download

What is Global Protect?

Globalprotect

Global Protect is the system used to connect to the Virtual Private Network (VPN) at UMass Amherst. A VPN provides an encrypted connection between your off-campus computer and the campus network. Members of the university community can use our VPN service at no cost to connect to some campus servers remotely.

How to Install and Use Global Protect VPN Client on Mac OS:

Check with your IT administrator before installing the Global Protect VPN client.

  1. Navigate to https://vpn.umass.edu in your web browser.
  2. Log in using your NetID and IT account password. If you are required to authenticate using two-step login (multi-factor authentication) to access the VPN, you will be prompted for your second factor.
  3. Click 'Download Mac 32/64 bit GlobalProtect agent' and then 'save file' to download the installer.
  4. Run the downloaded file. You will need your computer's admin username and password to install.
  5. Once the client has been installed, the Global Protect icon will appear in the menu bar at the top of your screen. Click the icon to set up the VPN connection.
  6. Typevpn.umass.edu into the Portal Address field and click Connect.
    Note: If the application stays on the Connecting screen and does not prompt for your NetID and Password, open System Preferences, navigate to Security & Privacy and then General, unlock the settings page using your Mac's administrator username and password, and then Allow the computer to load the Palo Alto software (Global Protect).
  7. You will be prompted to sign in with your NetID and password, and then may be prompted to authenticate with Duo multi-factor authentication (check your phone or other multi-factor authentication device for notifications).
  8. Once you are connected to the VPN, the global protect icon in the menu bar will show a white shield.

How to Install and Use Global Protect VPN Client on Windows:

Globalprotect Mac Os

Check with your IT administrator before installing the Global Protect VPN client.

  1. Navigate to https://vpn.umass.edu in your web browser.
  2. Log in using your NetID and IT account password.
  3. Click either 'Download Windows 32 bit GlobalProtect agent' or 'Download Windows 64 bit GlobalProtect agent.' Click Run to run the file as soon as it is done downloading.
    If you are not sure if you have 32 or 64 bit Windows, you can check by opening the Settings app and navigating to System/About.
  4. When the file has downloaded, the Global Protect installer will run. Click Yes on the User Account Control dialog. You may be prompted for your computer's admin username and password.
  5. Once the client has been installed, the Global Protect icon will appear in the notification area in the taskbar at the bottom right of your screen. Click the icon to set up the VPN connection.
  6. Typevpn.umass.edu into the Portal Address field and click Connect. You will be prompted to sign in with your NetID and password, and then may be prompted to authenticate with Duo multi-factor authentication (check your phone or other multi-factor authentication device for notifications).
  7. Once you are connected to the VPN, the global protect icon in the menu bar will show a gray shield.

And Install The Globalprotect App For Mac Os

How to Install and Use Global Protect VPN Client on Android:

For
  1. Open the Play Store and install the Global Protect app by Palo Alto Networks. Tap Open to launch the app.
  2. In the Portal field, type vpn.umass.edu, and then tap Connect.
  3. Enter your NetID and password in the Username and Password fields, and then tap Connect. You may be prompted to authenticate with Duo multi-factor authentication (check your phone or other multi-factor authentication device for notifications).
  4. Tap OK on the Connection request dialog to let Global Protect set up the vpn connection.
  5. Global Protect will send a notification when you are connected to the VPN service.

How to Install and Use Global Protect VPN Client on iOS:

  1. Open the App Store and install the Global Protect app by Palo Alto Networks. Once it is installed, launch the app.
  2. Type vpn.umass.edu in the portal Address field and tap Connect.
  3. Tap Allow on the dialog asking to give Global Protect permission to add VPN configurations. You will be prompted for your iOS device's pin (or other authentication method).
  4. Enter your NetID and password in the username and password fields, and then tap Connect. You may be prompted to authenticate with Duo multi-factor authentication (check your phone or other multi-factor authentication device for notifications).
  5. The VPN icon will be displayed in your iOS device's statusbar when you are connected to the VPN service.

Linux

  1. Contact IT User Services for a copy of the UMass Amherst GlobalProtect Linux vpn client installer packages.
  2. Unzip the file, which contains DEB installation packages for Ubuntu and RPM for CentOS and Red Hat, alogn with the scripts to install and uninstall the packages.
  3. Install the app package using either the sudo dpkg -i <gp-app-pkg> or apt-get install
    <gp-app-pkg>
    command where <gp-app-pkg> is the name of your distribution package for
    your Linux version.
  4. The GlobalProtect app for Linux installs to the /opt/paloaltonetworks/globalprotect
    directory. After GlobalProtect first runs, the app also creates a GlobalProtect user folder
    $HOME/.globalprotect to save user registry configuration and other CLI related settings.
  5. In the Global Protect client application, enter vpn.umass.edu for Portal Address.
  6. Sign in with your NetID and password.

And Install The Globalprotect App For Mac Free

App

Globalprotect Client Mac

For further instructions, see GlobalProtect App for Linux support documentation.